Last Updated: 1st March 2025
At Allington Castle, we are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information.
1. CCTV Recordings
We are registered with the Information Commissioner’s Office (ICO) and use CCTV recording technology both inside and outside our premises. The purpose of this monitoring is to prevent and detect crime, ensuring the safety of our visitors and property. CCTV footage is retained for a limited period and may be shared with law enforcement authorities if required by law.
2. Collection of Personal Information
We collect personal information only when visitors voluntarily provide it through our online contact forms. This may include:
- Name
- Email address
- Phone number
We do not collect sensitive personal data (e.g., health, religious beliefs) unless explicitly required and with your consent.
3. How We Use Your Information
We only use your personal information for the following purposes:
- Responding to Enquiries: We use your provided contact details to respond to questions and requests regarding weddings, filming, moorings, and boat tour bookings.
- Providing Event Information: If you purchase event tickets, we will send you the necessary details based on your consent.
- Marketing Communications: We will only send you promotional emails if you have explicitly opted in when submitting a contact form. You can withdraw your consent at any time.
We do not sell, trade, or rent your personal information to third parties.
4. Your Rights Under GDPR
Under the Data Protection Act 2018, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal retention obligations.
- Objection: Object to the processing of your data for specific purposes, such as direct marketing.
- Data Portability: Request a transfer of your data to another service provider, where applicable.
To exercise any of these rights, please contact us via email. We will respond within one month.
5. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
6. Use of Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us:
- Improve website functionality and user experience
- Remember your preferences for future visits
- Analyse website traffic and performance
You can configure your browser to refuse cookies or notify you when they are being used. However, disabling cookies may affect site functionality.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Events Manager: Kerrie Gibbons
📧 Email: allingtoncastleevents@gmail.com